What is Unamanaged Support

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Dacentec offers unmanaged support on Dedicated servers.


Unmanaged support includes basic services. So long as the use of these services is infrequent and reasonable.

Free Services:

Power Reset * Burn / Connect ISO Image * Change hot-swap disk * Change USB stick * Verify machine is booted at console / report errors *


  • If you are doing this more than a couple times, or weekly, you will need to pay remote hands

Anything that isn't covered by Free Services can be done either using Remote Hands or Expert Remote Hands