Difference between revisions of "What is Unamanaged Support"
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Revision as of 15:30, 22 April 2013
Dacentec offers unmanaged support on Dedicated servers.
Unmanaged support includes basic services. So long as the use of these services is infrequent and reasonable.
Free Services:
Power Reset * Burn / Connect ISO Image * Change hot-swap disk * Change USB stick * Verify machine is booted at console / report errors *
- If you are doing this more than a couple times, or weekly, you will need to pay remote hands
Anything that isn't covered by Free Services can be done either using Remote Hands or Expert Remote Hands
