Difference between revisions of "FAQ"
| Line 16: | Line 16: | ||
A: | A: | ||
Only after you own the server, during the rental period we cannot accept outside parts or equipment. | Only after you own the server, during the rental period we cannot accept outside parts or equipment. | ||
| + | ---- | ||
| + | Q: Can I switch the server I currently have for another server? | ||
| + | |||
| + | A: | ||
| + | No, but you can order the new server and transfer your files, then cancel your old server. | ||
Revision as of 01:59, 19 April 2013
Q: What is Dacentec Rent to Own?
A: All of our servers except some equipment labelled 'Rent Only' are offered in this way.
The rent to own period is 12 months with regular payments.
During the rental period we will warranty all hardware, including disk. Just send a request for replacement.
Any time ater 12 months you can request to own the server, and change your services to colocation. After that we can provide hardware replacement on a per incident basis for a fee.
Q: Can I send my own parts in for the server?
A: Only after you own the server, during the rental period we cannot accept outside parts or equipment.
Q: Can I switch the server I currently have for another server?
A: No, but you can order the new server and transfer your files, then cancel your old server.
