Difference between revisions of "SERVER DOWN"
From Dacentec
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Reload your Operating system using the [[Provisioning Tool]] | Reload your Operating system using the [[Provisioning Tool]] | ||
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| + | Request an IP KVM from [email protected], this will allow you to connect to the server's keyboard video and mouse over the internet to perform tasks. | ||
Revision as of 15:41, 24 April 2013
Login to the provisioning portal and reboot.
Try loading sysrcd from the provisioning tool. This option doesn't format your disk, only boots to a live environment that you can SSH in and repair.
The tool is well documented by it's author:
http://www.sysresccd.org/SystemRescueCd_Homepage
Contact Dacentec Support Contacting Support
- Tips to help with invstigation
- Include both the IP and hostname of the server in your ticket.
- Provide a clear idea of what you think happened.
- Do NOT provide any login credentials
Reload your Operating system using the Provisioning Tool
Request an IP KVM from [email protected], this will allow you to connect to the server's keyboard video and mouse over the internet to perform tasks.
