Difference between revisions of "SERVER DOWN"

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Contact Dacentec Support [[Contacting Support]]
 
Contact Dacentec Support [[Contacting Support]]
 
*Tips to help with invstigation
 
*Tips to help with invstigation
-*Include both the IP and hostname of the server in your ticket.
+
*Include both the IP and hostname of the server in your ticket.
-*Provide a clear idea of what you think happened.
+
*Provide a clear idea of what you think happened.
-*Do NOT provide any login credentials
+
*Do NOT provide any login credentials
  
 
Reload your Operating system using the [[Provisioning Tool]]
 
Reload your Operating system using the [[Provisioning Tool]]

Revision as of 01:37, 23 April 2013

Login to the provisioning portal and reboot.

Try loading sysrcd and check disks

....steps

Contact Dacentec Support Contacting Support

  • Tips to help with invstigation
  • Include both the IP and hostname of the server in your ticket.
  • Provide a clear idea of what you think happened.
  • Do NOT provide any login credentials

Reload your Operating system using the Provisioning Tool